Trang Chủ
Each review score is between 1-10. To get the overall score that you see, we add up all the nhận xét scores we’ve received & divide that total by the number of review scores we’ve received. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and không lấy phí Wi-Fi. Cảnh báo that guests submit their subscores và their overall scores independently, so there’s no direct link between them.
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You can reviews an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please tương tác our Customer Service team.
We have people & automated systems that specialise in detecting fake đánh giá submitted to our Platform. If we find any, we delete them and, if necessary, take kích hoạt against whoever is responsible.
Anyone else who spots something suspicious can always report it khổng lồ our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every đánh giá we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
Politically sensitive commentsPromotional contentIllegal activitiesPersonal or sensitive information (e.g. Emails, phone numbers or credit thẻ info)Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to lớn violenceSpam và fake contentAnimal crueltyImpersonation (e.g. If the writer is claiming to lớn be someone else)Any violation of our reviews guidelines.To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose khổng lồ reply to lớn a review.
When you see multiple reviews, the most recent ones will be at the top, subject khổng lồ a few other factors (what language a reviews is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, nhận xét score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to lớn keep the nội dung on trade-union.com.vn relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related.
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The most helpful contributions are detailed và help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional nội dung will be removed & issues concerning trade-union.com.vn’s services should be routed to lớn our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and truyền thông media that include "hate speech", discriminatory remarks, threats, sexually explicit remarks, violence, và the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. review are most valuable when they are original and unbiased. Your contribution should be yours. trade-union.com.vn property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts khổng lồ bring down the rating of a competitor by submitting a negative đánh giá will not be tolerated.
Respect the privacy of others. trade-union.com.vn will make an effort lớn obscure email addresses, telephone numbers, trang web addresses, social truyền thông media accounts, và similar details.
The opinions expressed in contributions are those of trade-union.com.vn customers & properties and not of trade-union.com.vn. trade-union.com.vn does not accept responsibility or liability for any reviews or responses. trade-union.com.vn is a distributor (without any obligation to verify) and not a quảng cáo trên internet of these comments & responses.
By default, đánh giá are sorted based on the date of the đánh giá and on additional criteria to lớn display the most relevant reviews, including but not limited to: your language, đánh giá with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
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