TROPICANA BEACH RESORT & SPA 3* LONG HAI, BA RIA

     
Terrible place lớn visit with agressive staff, lots of tricks to lớn charge for extra money. Swear with the god, i will never comback this place, i’ve visited many beautiful resorts across vietnam, from normal one khổng lồ luxury one but this place really impressed me with their terrible stuff/services. Finally, just a big NO for everyone having plan khổng lồ visit this hell
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What a waste of money & relax! This place ruined our staying, despite of a friendly staff, the conditions of our room và the hotel in general are NOT good as claimed. We had to change the first room assigned because of lots of water stain on the walls và a very bad mould smell. Assigned then to lớn the “deluxe” we been asked to lớn pay for the nâng cấp (ah ah ah) of course we refused then the manager finally approve it. Even this room had issues! Tons of mildew on the bath curtains, can’t believe it. This place need a general rework at least , my advice is khổng lồ STAY OUT of this place.
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I know I shouldn't expect too much with that price. It's just vnd1,500,000/room But I hope it will be better in next year after upgraded. We were not lucky because they are reparing right now. No spa, no water sports, less staffs (but the boy who works in the restaurant was so friendly & helpful) plus point just because of him. The pool is kind of small but clean. Breakfast was so terrible with alot of flies around.
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First impression is the warm welcome of receptionists. We did not have booking in advance. But we decided to stay there because of the great attitude from staff. The resort is right at the beach và it seems the cleanliness beach in Long nhì area. The room is nice but aircon và piping system need khổng lồ be improved. Great attitude from reception men khổng lồ security guards, technician as well as pool attendant. They are very warm, friendly và attentively. Good rate. Will comeback!
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Avoid this place at all costs. Just returned from two nights. It is nowhere near any other amenities as such you have khổng lồ eat in their restaurant. Food is okay. Didn't swim in the pool as it looked cloudy & dirty, picture of the pool on this trang web was the reason for choosing this place, very disappointing. Over priced for what you get và should only be a two star. Rooms clean & gardens very nice. Rubbish all over the roads and air filled with stench of dead fish. Xe taxi from ferry to this khách sạn cost 500,000 dong, took 35 mins in taxii each way. Once there you can't go anywhere because there are no taxis, no motorbikes khổng lồ hire only push bikes và then nothing khổng lồ see anyway. Beach nice but overall hotel very run down.
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On booking, I was assured that it was a "pay when you stay" deal so I gave my credit card details with the full intention of paying in cash on arrival. The khách sạn deducted the first night from my credit card trương mục just before I arrived. OK the bungalows are very nice, so is the pool but the beach is filthy. The food và service are truly awful. If you stay here, it is a long trek lớn acceptable meals. We discovered much better places up the road.
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I stayed here with my husband, baby và father in law. I must warn you that this is not a positive review. I usually don't write bad review but our stay here was so bad that I just had to lớn let other know. First of all it says that it's a four star resort..... Don't believe it! When we arrived our room was full of little insects. That evening we had dinner at the resort because there are no restaurants in the neighbourhood. The food was horrible. My father in law and I had fish... Which was very dry and really not tasty at all. The portions were also terrible small. The next morning at breakfast there was not búp phê or what so ever you could order food of a thực đơn but most of the things were not available. The bread was old và hard and dry and when we mentions it to the restaurant manager he took the bread and said sorry.... Then we saw him take the same bread he just took off the table và but it in the toaster và bring it back lớn us telling us that is was fresh! Then we asked if they had any meens of transportation since the nearest restaurants are way khổng lồ far away và we really didn't want khổng lồ eat here any more. They told us they had a shuttle bus but that we had khổng lồ pay 800 000 VND for 3 hours if we wanted then lớn bring us any where (this is even more expensive ten a taxi) và you would expect a 4 star place lớn have some kind of shuttle bus service especially if your kitchen is terrible và you can't offer your guests anything else khổng lồ eat! When we asked khổng lồ talk to lớn a manager they told us they didn't have one and that they didn't really know who was on duty. They had a tennis court where their own staff played on & we even saw the maids sleeping in the rooms they had just "cleaned" on the clean sheets. It really did look lượt thích no one was running the place. Also all the facilities are old và not well maintained. I am sure that when it was new it must have been nice. But now it is run down and the service is terrible. I can't believe they even dare to gọi it four stars. If we could have gotten our money back we would have left as soon as they told us that they couldn't help us with our complaints và that they had no boss or manager in charge. …
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